December 2010
12 posts
1 tag
Unreasonable: Seth Godin →
“The paradox of an instant, worldwide, connected marketplace for all goods and services:
All that succeeds is the unreasonable.
You can get my attention if your product is unreasonably well designed, if your preparation is unreasonably over the top, if your customer service is unreasonably attentive and generous and honest. You can earn my business or my recommendation if the build...
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Locating over your head →
bobulate:
Alexander Isley on going to work for Tibor Kalman:
It’s really important to be in over your head, to put yourself in a position where you’re in over your head — whether you’re a designer or just a human being. To be challenged. Because you know what? After a couple of weeks of being completely terrified, you’re on top of it, and you can do it. (8:00)
Love the subtle hierarchy: “a...